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Resolved

SEI - North America - Degraded performance

Oct 8, 2026 at 2:00pm UTC
Affected services
Cloud (United States)
Cloud (Canada)

Resolved
Oct 8, 2026 at 4:16pm UTC

We have identified the cause of the degraded performance affecting some customers, and the issue has been resolved. All services are operating normally. We apologize for the inconvenience.

Created
Oct 8, 2026 at 2:00pm UTC

Some customers experienced degraded performance on SEI in North America. Our team is investigating the cause and will post an update as soon as we have more information.