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Resolved

SEI - Disconnect issue

Oct 29, 2026 at 5:30pm UTC
Affected services
Cloud (United States)
Cloud (Canada)

Resolved
Oct 29, 2026 at 10:23pm UTC

We have identified and mitigated the issue. We are working towards a permanent fix. Thank you for your patience.

Created
Oct 29, 2026 at 5:30pm UTC

Some customers experienced disconnections within SEI in North America. Our team is investigating the cause and will post an update as soon as we have more information.