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Downtime
Cloud service - Major Outage
May 13 at 04:47pm EDT
Affected services
Cloud (North America)
Cloud (Europe)
License Portal
Helpdesk
Resolved
May 13 at 08:58pm EDT
The incident is now resolved. The service is currently performing as expected.
Affected services
Helpdesk
Cloud (Europe)
Cloud (North America)
License Portal
Updated
May 13 at 07:33pm EDT
The services are coming back online. We are monitoring the situation.
Affected services
Helpdesk
Cloud (Europe)
Cloud (North America)
License Portal
Updated
May 13 at 05:53pm EDT
We have Identified the issue. We are currently applying a fix.
Affected services
Helpdesk
Cloud (Europe)
Cloud (North America)
Created
May 13 at 04:47pm EDT
The services are currently unavailable. We are investigating the outage.
Affected services
Helpdesk
Cloud (Europe)
Cloud (North America)