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Resolved

Excel Add-in - Login and data loading issue

Jul 27, 2026 at 12:06pm UTC
Affected services
Cloud (United States)
Cloud (Canada)
Cloud (Europe)

Resolved
Jul 28, 2026 at 4:10am UTC

The fix has been applied and the issue is now resolved. The service is operating normally. Thank you for your patience.

Updated
Jul 27, 2026 at 10:43pm UTC

We've identified the cause of this issue and have a fix ready. It will be deployed this evening. We'll confirm here once it's live. Thank you for your patience.

Updated
Jul 27, 2026 at 4:40pm UTC

We've identified the cause. Exports above certain sizes are failing. Excel exports greater than 10,000 rows, and workbook exports greater than 50,000 rows will fail. We are working on a fix. Thank you for your patience.

Created
Jul 27, 2026 at 12:06pm UTC

We're aware of an issue affecting the Excel add-in and are actively investigating. Other services remain unaffected. We'll post an update as soon as we know more.