Previous incidents
Excel Add-in changes in Version 2024 Release 3
Resolved Feb 28 at 04:03pm EST
Important Note for Excel Add-in Users
For users of our Excel add-in, please be advised that an update will be required with the release of Version 2024 Release 3. We will provide further details on this update closer to the release date.
Need Assistance?
Our team is here to ensure a smooth transition. Should you have any questions or need support, please feel free to reach out to your business partner. We're committed to providing the assistance you need.
Thank you,
The SE...
Cloud - North America - Degraded Performance
Resolved Feb 20 at 02:09pm EST
The issue with Cloud in North America has been resolved. The service is now working as expected.
1 previous update
Cloud Update - Version 2024 Release 2 - Planned Maintenance
Resolved Feb 17 at 07:26am EST
The maintenance window has been completed successfully and all services are back online.
2 previous updates
Cloud - North America - Degraded performance
Resolved Jan 29 at 05:02pm EST
The issue with Cloud in North America has been resolved. The service is now working as expected.
1 previous update
Training site - Planned maintenance
Resolved Jan 29 at 08:00am EST
There will be a planned maintenance on the Training Site on Monday the 29th from 8:00am (ET) to 4:00pm (ET). We apologize for any inconvenience this may cause.
Cloud - North America - intermittent issue
Resolved Jan 14 at 11:58am EST
All services are now fully operational. Thank you for your patience.
2 previous updates
Cloud update - Version 2024 Release 1
Resolved Jan 13 at 08:24am EST
The maintenance window has been completed successfully and all services are back online.
2 previous updates
Cloud update - Version 2023 Release 14
Resolved Dec 16 at 06:01am EST
The scheduled maintenance is in progress.
1 previous update
Cloud maintenance
Resolved Dec 02 at 11:36am EST
The maintenance is complete.
1 previous update