Previous incidents

January 2026
Jan 22, 2026
1 incident

Helpdesk – Email reception issues

Degraded

Resolved Jan 23 at 10:07am EST

Microsoft email services are back up. The helpdesk is no longer impacted.

1 previous update
December 2025
Dec 09, 2025
1 incident

Nectari Cloud 2026 R1 - Breaking Change Notice / Avis de changement majeur

Resolved Dec 18 at 10:36am EST

We want to inform you that the upcoming SEI Cloud – Version 2026 Release 1 will introduce changes that break backward compatibility with previous versions.

Important Dates

  • Platform update date: January 17
  • 2026 R1 Excel Add-in installer will be available prior to the Cloud Platform upgrade, allowing users to install and configure it in advance.

Key Changes

  • All users will be required to install the new Excel Add-in client (minimum required version: **2026 R...

1 previous update
November 2025
Nov 18, 2025
1 incident

Cloud service - Login issue

Degraded

Resolved Nov 18 at 10:22am EST

We have identified the issue and the services are back up.

1 previous update