Previous incidents

We have identified the issue and the services are back up.

The issue was related to Azure’s DNS services, which experienced an outage affecting service availability. Microsoft has confirmed that the platform has been fully restored.

Access to the OnlineHelp documentation has been restored and is operating normally.

Thank you for your patience during this incident.

The DataSync outage in North America has been resolved. All services are now operational. We are continuing to monitor the situation closely.